Terms of sale

Certifications and supply of the product

The instructions about the cleansing and the maintenance of the product are listed in the package leaflet provided with the lamp.
Light bulbs are not included due to the final customer’s different needs of wattage.

Shipping conditions

The shipping cost is 10,00 € for deliveries in Italy. The lamps are sent via courier SDA Poste Italiane. Delivery times: 10 business days.

Returns

The substitution of the lamp is provided for in case of damage during transportation within 15 days after delivery. Sending a picture of the damaged product with your own data at sales@balume.it will be sufficient. Without any additional costs a new lamp will be sent and the damaged one will be withdrawn at the expense of Balume.